๐๐ ๐ซ๐๐ฉ๐ซ๐๐ฌ๐๐ง๐ญ๐๐ ๐๐ฒ ๐ ๐ข๐ฅ๐ข๐ฉ๐ข๐ง๐ ๐ญ๐๐๐ก ๐ฅ๐๐๐๐๐ซ๐ฌ ๐ญ๐ก๐ ๐๐ก๐ข๐ฅ๐ข๐ฉ๐ฉ๐ข๐ง๐๐ฌ ๐๐ญ ๐ญ๐ก๐ ๐๐๐๐ ๐๐จ๐๐ข๐ฅ๐ ๐๐จ๐ซ๐ฅ๐ ๐๐จ๐ง๐ ๐ซ๐๐ฌ๐ฌ
๐๐ ๐ซ๐๐ฉ๐ซ๐๐ฌ๐๐ง๐ญ๐๐ ๐๐ฒ ๐ ๐ข๐ฅ๐ข๐ฉ๐ข๐ง๐ ๐ญ๐๐๐ก ๐ฅ๐๐๐๐๐ซ๐ฌ ๐ญ๐ก๐ ๐๐ก๐ข๐ฅ๐ข๐ฉ๐ฉ๐ข๐ง๐๐ฌ ๐๐ญ ๐ญ๐ก๐ ๐๐๐๐ ๐๐จ๐๐ข๐ฅ๐ ๐๐จ๐ซ๐ฅ๐ ๐๐จ๐ง๐ ๐ซ๐๐ฌ๐ฌ
๐๐ช๐ญ๐ช๐ฑ๐ช๐ฏ๐ข ๐ต๐ฆ๐ค๐ฉ ๐ญ๐ฆ๐ข๐ฅ๐ฆ๐ณ๐ด ๐ด๐ฉ๐ข๐ณ๐ฆ ๐ฑ๐ฆ๐ณ๐ด๐ฑ๐ฆ๐ค๐ต๐ช๐ท๐ฆ๐ด ๐ฐ๐ฏ ๐ง๐ช๐ฏ๐ข๐ฏ๐ค๐ช๐ข๐ญ ๐ช๐ฏ๐ค๐ญ๐ถ๐ด๐ช๐ฐ๐ฏ ๐ข๐ฏ๐ฅ ๐ฉ๐ฐ๐ธ ๐ต๐ฆ๐ค๐ฉ ๐ค๐ข๐ฏ ๐ฃ๐ฆ ๐ถ๐ด๐ฆ๐ฅ ๐ต๐ฐ ๐ฆ๐ฎ๐ฑ๐ฐ๐ธ๐ฆ๐ณ ๐ถ๐ฏ๐ด๐ฆ๐ณ๐ท๐ฆ๐ฅ ๐ข๐ฏ๐ฅ ๐ถ๐ฏ๐ฅ๐ฆ๐ณ๐ด๐ฆ๐ณ๐ท๐ฆ๐ฅ ๐ค๐ฐ๐ฎ๐ฎ๐ถ๐ฏ๐ช๐ต๐ช๐ฆ๐ด ๐ช๐ฏ ๐ต๐ฉ๐ฆ ๐๐ฉ๐ช๐ญ๐ช๐ฑ๐ฑ๐ช๐ฏ๐ฆ๐ด
๐๐๐๐๐๐๐๐๐, ๐๐๐๐๐ โ Two Filipina tech leaders from Mynt, the holding company of GCash, the #1 finance super app in the PhilippinesโMartha Sazon, President & CEO, and Pebbles Sy, Chief Technology and Operations Officerโrepresented the countryโs transformative adoption of connectivity, mobile tech, and the digital economy during the prestigious Mobile World Congress (MWC) in Barcelona, Spain
Sazon and Sy once again brought GCashโs mission of โFinance For Allโ to a global audience, who highlighted how fintech innovations can be used for social goodโfrom increasing access to essential financial services within historically underserved communities to leveraging cutting-edge fintech developments to drive meaningful change and economic empowerment.
๐๐๐๐๐๐ข๐ง๐ข๐ง๐ ๐ญ๐ก๐ ๐ฌ๐ฎ๐ฉ๐๐ซ ๐๐ฉ๐ฉ
Martha Sazon was part of the MWC CEO Panel, โFintech and Mobile Commerce Summit: Powering Mobile First Commerce,โ which explored how companies like GCash can enhance the leapfrog effect of tech and artificial intelligence to address barriers to financial inclusion.
Sazon discussed how GCash first set out to meet an increased demand for seamless, mobile-first solutions among Filipinos as a money transfer appโbut then went on to elevate its services by establishing a diverse and wide-ranging financial ecosystem that actively caters to unbanked and traditionally underserved sectors.
โOur money transfer services were the gateway to a broader digital economy. Across the years, and in response to our usersโ needs, GCash has broadened its functionalities into a comprehensive selection of financial services, including savings, investments, insurance, and banking," explained Sazon. "Our work has empowered individuals to take control of their financial well-being and pursue economic opportunities previously out of reach, all from the convenience of their mobile phones.โ
Sazon stressed that the key to the digital financial ecosystemโs success is how it focused on addressing systemic issues and the limits of traditional financial institutions: GCash aimed to break down fundamental barriers to inclusion, which included lack of infrastructure, lack of avenues for boosting financial literacy, and the lack of progressive solutions that allow for widespread access to services.
Today, GCash has accelerated financial inclusion in the Philippines, helping raise the number of customers with access to a bank account from 29% to 65%, those with access to formal credit from 2% to 8%, and those with access to insurance from 23% to 51%, all in four years.
The features of GCash range from payments and transfers that make online and offline commerce easier to lending solutions that utilize AI. A groundbreaking example of the latter is GCashโs in-house credit scoring model, GScore, which uses transactional behavior as a proxy for measuring a userโs creditworthiness and has ultimately changed the landscape of microlending.
GScore, in particular, has allowed GCash to disburse roughly $3.2 billion by 2024 to over seven million Filipinos, most of whom are women from underserved sectors. Its suite of solutions also includes tools for wealth management, with the company introducing bite-sized financial offerings to match the โsachet economyโ of the Philippines.
โThe conventional super app is defined as having multiple features in a single platform, but for us, a super app means being an everyday companion,โ said Sazon. โItโs about constant innovation: We look at our daily use cases and find ways to make things better.โ
๐๐ฌ๐ข๐ง๐ ๐๐ข๐ง๐ญ๐๐๐ก ๐๐จ๐ซ ๐๐ฆ๐ฉ๐จ๐ฐ๐๐ซ๐ฆ๐๐ง๐ญ
In addition to opening doors for the underbanked and underserved, GCash invests in innovations, such as APIs (application programming interfaces), which allowed it to connect and collaborate with service partners to deliver personalized solutions. These, in turn, have boosted the super app's capabilities in catering to a multitude of diverse, and personalized needs of its users.
During the "Platform Economy" MWC panel, which focused on increasing access to financial services through everyday apps and fintech ecosystems, Pebbles Sy shared how GCash's API integration has been a key factor in expanding reach and improving user experience.
She also noted how this approach has necessitated the continuous adoption and development of modular and reusable features that must work well with other app components: โToday, weโre connecting thousands of microservices on our platform through APIs. We also use APIs to connect with external partners like merchants and other service providers.โ
According to Sy, when financial services are seamlessly integrated, they become second nature for its users. Thanks to APIs, GCash connects users with 1,200 billers and 17 insurers within the app, as well as with four partner banks for savings accounts and to a platform that enables Filipinos to invest with the Philippine Stock Exchange.
Sy added, โThis is where embedded finance goes beyond just inclusion. Itโs not just about providing access to financial services; itโs about making them work for people [as they] build better financial habits, protect what they earn, and plan for the future.โ
๐๐ก๐ ๐๐ฎ๐ญ๐ฎ๐ซ๐ ๐ข๐ฌ ๐ง๐จ๐ฐ ๐๐จ๐ซ ๐๐ข๐ง๐ญ๐๐๐ก
Meanwhile, during the MWC's "The Currency of Change" sessionโwhich discussed how mobile money contributes to GDP growth and how financial innovations drive economic developmentโSy emphasized the importance of aligning the future of fintech with strategies for ensuring the security and sustainability of innovations.
Citing Googleโs e-Conomy Southeast Asia Report in collaboration with Temasek and Bain & Company, she shared that the Philippines emerged as the fastest-growing digital economy in the ASEAN region, where mobile money penetration more than quadrupled in the two years during the COVID-19 pandemic. These advancements highlight the profound economic impact of mobile money in the Philippines, which GCash is ready to safeguard and facilitate further.
She added, โAt the end of the day, the goal is clear: We must make financial services accessible, safe, and empowering. We want to go beyond inclusion and see financial progress in Filipinos, which hopefully can [translate into] financial health and freedom.โ
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๐๐๐จ๐ฎ๐ญ ๐๐๐๐ฌ๐ก
GCash is the Philippinesโ #1 Finance Super App and Largest Cashless Ecosystem. Through the GCash App, users can easily purchase prepaid airtime; pay bills via partner billers nationwide; send and receive money anywhere in the Philippines, even to other bank accounts; purchase from over 6 million partner merchants and social sellers; and get access to savings, credit, loans, insurance and invest money, and so much more, all at the convenience of their smartphones. Its mobile wallet operations are handled by G-Xchange, Inc. (GXI), a wholly-owned subsidiary of Mynt, the first and only $5 billion unicorn in the Philippines.
GCash is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
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