๐๐จ๐ฏ๐ ๐ฆ๐๐ฒ ๐๐ ๐๐ฅ๐ข๐ง๐, ๐๐ฎ๐ญ ๐ญ๐ซ๐ฎ๐ฌ๐ญ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐๐ง’๐ญ ๐๐: ๐๐๐๐ฌ๐ก ๐ฌ๐ญ๐ซ๐๐ง๐ ๐ญ๐ก๐๐ง๐ฌ ๐๐จ๐ง๐ฌ๐ฎ๐ฆ๐๐ซ ๐ฉ๐ซ๐จ๐ญ๐๐๐ญ๐ข๐จ๐ง ๐๐๐๐จ๐ซ๐ญ๐ฌ ๐๐ ๐๐ข๐ง๐ฌ๐ญ ๐ฅ๐จ๐ฏ๐ ๐ฌ๐๐๐ฆ๐ฌ
๐๐จ๐ฏ๐ ๐ฆ๐๐ฒ ๐๐ ๐๐ฅ๐ข๐ง๐, ๐๐ฎ๐ญ ๐ญ๐ซ๐ฎ๐ฌ๐ญ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐๐ง’๐ญ ๐๐: ๐๐๐๐ฌ๐ก ๐ฌ๐ญ๐ซ๐๐ง๐ ๐ญ๐ก๐๐ง๐ฌ ๐๐จ๐ง๐ฌ๐ฎ๐ฆ๐๐ซ ๐ฉ๐ซ๐จ๐ญ๐๐๐ญ๐ข๐จ๐ง ๐๐๐๐จ๐ซ๐ญ๐ฌ ๐๐ ๐๐ข๐ง๐ฌ๐ญ ๐ฅ๐จ๐ฏ๐ ๐ฌ๐๐๐ฆ๐ฌ
GCash continues to step up its security systems and awareness campaigns as part of its thrust in consumer protection. The initiative aligns with advisories from the Cybercrime Investigation and Coordinating Center (CICC), the Department of Information and Communications Technology (DICT), and the Philippine National Police Anti-Cybercrime Group (PNP-ACG).
Authorities say love scams remain one of the most common online fraud schemes, where criminals build and take advantage of emotional connections before asking for money. Recent data from the CICC show 123 love scam complaints in 2025, with 18 cases recorded in January 2026 alone. Cases usually increase during the love month as scammers become more active.
๐๐จ๐ฆ๐ฆ๐จ๐ง ๐ฌ๐ข๐ ๐ง๐ฌ ๐จ๐ ๐ซ๐จ๐ฆ๐๐ง๐๐/๐ฅ๐จ๐ฏ๐ ๐ฌ๐๐๐ฆ๐ฌ
Government advisories highlight several warning signs:
● Sudden requests for money under the guise of emergencies, travel, or medical needs
● Refusal to meet in person or join live video calls
● Profiles with overly polished or unrealistic photos
● Persistent pressure to send money or invest in unfamiliar platforms
Authorities remind the public to be extra vigilant, verify identities, and avoid sending money to people they have only met online.
๐๐ง๐ฏ๐๐ฌ๐ญ๐ข๐ง๐ ๐ข๐ง ๐ฉ๐ซ๐๐ฏ๐๐ง๐ญ๐ข๐จ๐ง ๐๐ง๐ ๐ฎ๐ฌ๐๐ซ ๐ฉ๐ซ๐จ๐ญ๐๐๐ญ๐ข๐จ๐ง
To help stop scams before they happen, GCash continues to invest in technology, partnerships, and user education. The company works closely with the DICT, CICC, PNP-ACG, and the National Bureau of Investigation (NBI) to support investigations and public awareness efforts.
๐๐ง ๐ญ๐ก๐ ๐ฉ๐ฅ๐๐ญ๐๐จ๐ซ๐ฆ, ๐๐๐๐ฌ๐ก ๐ฆ๐๐ข๐ง๐ญ๐๐ข๐ง๐ฌ ๐ฌ๐๐ฏ๐๐ซ๐๐ฅ ๐ฅ๐๐ฒ๐๐ซ๐ฌ ๐จ๐ ๐ฉ๐ซ๐จ๐ญ๐๐๐ญ๐ข๐จ๐ง, ๐ข๐ง๐๐ฅ๐ฎ๐๐ข๐ง๐ :
● Verified user identities through strict KYC processes
● Real-time fraud monitoring
● Account security features such as PINs, OTPs, and device checks
● Confirmation prompts when sending money to a new contact or recipient
● In-app advisories on common scam tactics
Users can also report suspicious activity through the app’s Help Center or official customer support channels.
“Love scams often rely on emotional manipulation rather than technical attacks,” said Miguel Geronilla, Chief Information Security Officer at Mynt, parent company of GCash. “We continue to strengthen our security systems and work closely with government agencies, but users should always verify before sending money to someone they only know online,” he added.
Government advisories also note that senior citizens are among the most targeted groups, making awareness and platform safeguards even more important.
Through continued investments in security, partnerships, and public education, GCash aims to create a safer digital financial experience for Filipinos, making cybersecurity a top priority for GCash, our partners, and regulators.
For more information, visit www.gcash.com.
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๐๐๐จ๐ฎ๐ญ ๐๐๐๐ฌ๐ก
GCash is the Philippines’ #1 Finance Super App and Largest Cashless Ecosystem. Through the GCash App, users can easily purchase prepaid airtime; pay bills via partner billers nationwide; send and receive money anywhere in the Philippines, even to other bank accounts; purchase from over 6 million partner merchants and social sellers; and get access to savings, credit, loans, insurance and invest money, and so much more, all at the convenience of their smartphones. Its mobile wallet operations are handled by G-Xchange, Inc. (GXI), a wholly-owned subsidiary of Mynt, the first and only $5 billion unicorn in the Philippines.
GCash is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
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